Ikea, the Swedish furniture and home goods chain, announced on Thursday that it will permanently maintain its Buy Back & Revell program in its 37 US stores, this after testing it last summer.
The company said the service applies only to Ikea furniture for personal use that is fully assembled and completely functional. This means that Ikea will not accept items that have been modified or altered in any way.
This is what is included in the list of items that you can return for money: office drawers, sideboards , bookcases, coffee tables, multimedia furniture, cabinets, dining tables, desks and chairs, and non-upholstered stools.
The program does not extend to non-Ikea brand products or beds, sofas, mattresses, home accessories, leather products, lighting fixtures or dressers. Any Ikea product that has been recalled is also excluded.
Ikea said it will inspect each item for its condition, age and functionality at participating stores, and if any pass the test, customers that have returned it will get a credit to spend in the store.
The company said that gently used items that have been approved for resale will be available in a section called “As is”, which is the part of the store where the furniture is at reduced prices, as reported on CNN.
Ikea already offers a buy-back service in the UK and Ireland as part of its sustainability campaign. Customers can exchange gently used Ikea products in excellent condition and get a store credit worth up to 50% of the original selling price.
Customers who bring items in very good condition get a credit of 40% and those who bring items rated as well used get the % of the original price.
Ikea has 465 stores around the world and said the initiative is part of its effort to become a circular business for 2030. This means that its objective is to produce products 100% made with recycled, remanufactured and renewed or reused materials.
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