A customer of Con Edison, which is one of the largest energy companies in the country, was in for an unpleasant surprise when she received a bill for almost $17,000 dollars for two months of gas and heat.
The company The energy company had been charging a Bronx woman named Lorna Davis since last summer. However, the woman says that she was unable to pay the bill of $16,900 dollars.
Davis, who is a full-time home health aide, has been working during the COVID pandemic, in addition to caring for her four children. The woman also has four grandchildren.
She rents the apartment upstairs of his house in the Bronx to help with expenses and the huge bill for gas and heating comes from that unit he rents, which is 1,000 square feet. Said apartment is connected to its own smart meter for energy consumption.
Davis said he had a tenant on the second floor who usually paid for his own utilities, including hot water, cooking gas and the heat.
However, there were some strange things with the Con Edison account. And it is that the invoice that they were charging him was for a period that covered between 28 July until the beginning of October, and at that time the department was empty, so there was no gas or heat usage.
Davis said the tenant upstairs had moved out gone and there was no one upstairs. For this reason, for a while, the gas bill was minuscule, around $100 dollars per month.
Davis said who called ConEd more than half a dozen times to try to fix the problem.
“Every time I called them, they told me it was a mistake and that they would work on it and call me back. I gave them a month, I gave them two months. Nobody called me back”.
But then in March, Davis received a notice that ConEd had sent her bill to collection.
Davis says the company was calling her to make a payment plan, but the woman said that he didn’t want to make any plans because he had no intention of paying.
Davis then decided to contact the segment of ABC channel 7, called 7 On Your Side. The team contacted ConEd to learn more about this matter, but the energy company said it could not address the issue due to customer privacy.
However, a week after 7 On Your Side got involved, Lorna Davis said her $17,000 dollars disappeared.
She said a utility manager even called to personally apologize and sent her a corrected bill.
The corrected bill came to just $40.95 Dollars.
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