To have more workforce and provide better service to taxpayers and businesses, the IRS announced today that it wants to hire more than 4,000 people this summer to be contact representatives in various of their offices around the country.
What a contact representative does is provide administrative and technical assistance to people and businesses primarily by phone, or through mail, or in person.
These full-time jobs fall under a special hiring condition called a direct hiring authority. Full-time bilingual (English and Spanish) positions are also available. It is not required that you have any previous experience in tax matters.
“The IRS continues to increase its workforce at 2022 to improve the taxpayer experience. We have a variety of positions available across the country. Contact representatives, among other things, deal directly with taxpayers by helping them with their tax obligations,” said Ken Corbin, Taxpayer Experience Officer and Commissioner of the IRS Division of Wages and Investments.
The IRS offers competitive pay, as well as benefits, on-the-job training, and advancement opportunities.
Job shift availability varies by location, but there is day (which would be between 6: 00 am to 6: 00 pm) mid shifts (which would be 10: 00 am to 10 : 00 pm) and afternoon shift (which would be 2: 00 pm to 1: 30 am) at 22 cities throughout the country, including Puerto Rico.
Virtual sessions to learn more about employment
The IRS organizes Host virtual briefing events in June where the agency will explain what it takes to apply and job functions for contact representative positions. It will also provide tips for managing the application process. Participants will also hear from employees who will tell them about the work they do every day.
You can register for these information sessions by clicking on the following links on the date of your choice:
–Register: Friday, June 3 @ 12 pm (EST) (in English)
–Register: Tuesday, March 7 June @ 3 pm (EST)
–Register: Friday, 10 June @ 6 pm (EST) (in English)
–Register: Tuesday, 14 June @ 12 pm (EST) (in English)
–Register: Friday, June 24 @ 6 pm (EST)
So you know, if you want to work at the IRS, just attend one of these virtual talks to get a better idea of the job and apply.
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