During Identity Theft Awareness Week ending February 3, the Department of State’s Division of Consumer Protection warned New Yorkers about theft scams and credit and debit card scams at various ATM and ATM terminals. I pay.
Authorities have disclosed that thieves can access your card details at ATMs, gas pumps and other unattended payment terminals to steal card information.
Fraudsters place hidden devices on or inside card readers at legitimate retailers to directly copy card and PIN information, then use the stolen data to withdraw funds, make illegal purchases, or commit other forms of fraud. According to the FBI, theft is estimated to cost financial institutions and consumers more than $1 billion each year.
“Countless New Yorkers use credit and debit cards for everyday purchases, and they shouldn’t have to worry about unscrupulous individuals stealing their information or their hard-earned money,” said New York Secretary of State Robert Rodriguez, who oversees the Division of Consumer Affairs. “I urge all New Yorkers to stay informed and pay close attention to signs of tampering when using an ATM, gas pump, or other card-reading machine to help protect yourself against these scams.”
New York State Police Acting Superintendent Steven A. Nigrelli warned that “according to the Federal Bureau of Investigation, theft costs financial institutions and consumers more than $1 billion each year.”
Tips to avoid scams
Inspect the card reader machine for an overlay device. Check for unusual configurations such as abnormal volume, any debris, color, material, or shape different. Check if it is loose around the card reader. If it moves, consider using another machine.
Check the keyboard. Thieves can place a fake keyboard overlay to store keystrokes. If the buttons look or feel different, don’t use them.
Choose your ATM location wisely. Machines located inside banks or in closed places are much more secure than an ATM located on the street where anyone can access.
Search for any hidden cameras. Thieves often place cameras nearby to record PIN numbers. The camera can be mounted on top or on the roof of a terminal. Protect yourself by protecting the PIN pad when entering a PIN number. Use your hand and/or body to cover your PIN as you enter it.
Review your bank and credit card statements regularly. Victims are often unaware of fraudulent charges or activity until the next purchase attempt or account review. It is important to frequently monitor your accounts for unauthorized charges.
Another resources
The New York State Division of Consumer Protection provides educational resources and materials to consumers on preventing and avoiding identity theft, as well as voluntary mediation services between consumers and businesses. The Consumer Assistance Help Line 1-800-697-1220 is available Monday through Friday from 8:30 am to 4:30 pm, excluding state holidays, and consumer complaints can be filed at any time at http://www.dos.ny.gov/consumer-protection.