By Raúl Rodríguez Cota
May 29, 2024, 10:26 PM EDT
Starting June 1, T-Mobile customers on older plans will see an increase in their monthly bills. The company has justified this increase due to increased costs and inflation, marking the first time in almost a decade that they have adjusted their rates.
“For the first time in nearly a decade, in response to rising costs and inflation, we are making small adjustments to some of our older rate plans,” T-Mobile’s website explained.
“Starting June 5, your voice plan rate will increase by $5 per line per month,” the site added.
T-Mobile did not specify which specific plans are included in this pricing change. However, it has been reported that some of the affected plans include T-Mobile ONE, Simple Choice, Magenta, Magenta Max, Magenta 55 Plus and Magenta Amplified.
According to The Mobile Report, some customers have reported increases of $2, depending on the plan.
Customers were informed that services, benefits and promotional prices will remain unchanged, and additional charges will be automatically added to bills after June 15.
“T-Mobile is committed to offering the best value in postpaid wireless services with low prices and a differentiated, world-class 5G network, and we have no intention of changing that,” T-Mobile said in a statement to USA TODAY.
An internal memo sent to employees and reported by CNET indicated that Go5G’s latest plans will not see price increases, nor will customers who have T-Mobile’s price lock guarantee or toll-free lines.
Last year, T-Mobile came under fire for its plans to migrate users with older services to newer, more expensive versions. This plan was quickly scrapped after its details were leaked and it received negative customer feedback.
T-Mobile CEO Mike Sievert later stated that this was a small-scale test, not a broad national initiative, but the company decided not to continue even with the limited test after overwhelming negative customer reaction.
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