Comedian and actress Sofía Niño de Rivera made public a personal experience that has left many of her followers surprised and worried when she reported that she was the victim of a fraud known as vishing, a scam that consists of deceiving people through phone calls where criminals impersonate banking institutions or other entities to obtain personal and financial information.
In a video she posted on social media, Sofia shared that she received a call in which someone introduced themselves as an employee of her bank, using very precise tactics to convince the comedian to provide sensitive data that facilitated access to her accounts. The criminals were able to empty all of her savings, leaving Sofia not only without money, but also with a feeling of vulnerability.
“They called me in the afternoon and told me: ‘we’re talking about such-and-such bank, it’s Sofía Niño de Rivera with a card ending in such-and-such, they had some of my information, and they told me we’re seeing that someone is making a charge on an auto parts page on Mercado Libre,’ they asked me if it was me, and I said no,” he said.
The criminal, who presented himself with a seemingly professional tone, then instructed Sofia to follow a series of steps that he claimed were necessary to prevent an unrecognized charge from being placed on her account.
“He told me, ‘We’re going to have to do an investigation because someone is trying to steal your identity, to use your card, and we have to track the IP of the computer where they’re doing it so we can catch them. All this investigation is the responsibility of the bank, we’re never going to ask you for any information.’ In other words, the person who was committing fraud against me was telling me what not to do so that they wouldn’t commit fraud against me.”
In order to start an alleged investigation, the scammer suggested that she not access her online banking or use the bank’s app; so, following the criminal’s instructions, Sofia deactivated the facial recognition that she had configured to access her bank account and that she should go to an ATM to press a button to block her card.
“They told me ‘you have to go to the ATM and you’re going to press a button and that will allow us to block the card.’ I went to the bank, withdrew money, went to the ATM, saw the amount I always had, so I didn’t worry because my money was there,” he added.
After several days, Sofia asked for the alleged investigation to be ended, at which point the criminals informed her that her investment fund account had been emptied.
“They told me ‘we noticed that they took your entire investment fund’. I hung up, went into the app and I had no money left. They stole everything from the investment fund and from the debit account, everything.”
Sofía Niño de Rivera explained that, during those days, the scammers emptied her savings and transferred the money to 11 accounts at another bank.
“What they were doing was taking the investment fund and transferring it to my account and then they transferred it to other accounts. They transferred it to 11 accounts in another bank and that is how they emptied my investment fund,” he concluded.
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